When you choose PayPal as your payment option on Name.com, you are transferred from the Name.com billing page to the PayPal.com site in order to make the payment. At the end of your session with PayPal.com, you must click the "Continue" button in order to return to Name.com and complete your order.

Your order may have failed to complete because you did not press the "Continue" button at the end of your session with PayPal. Please be sure to follow all instructions each time you use PayPal on our website, or this same failure will occur.

If you send your PayPal email receipt for the order to support@Name.com, we can complete the transaction on your behalf and drop your purchase into your Name.com account. If for some reason we are unable to complete the transaction, we will issue a refund directly to your PayPal account.